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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rick Benedict

October 2, 2024

5  out of  5
rating by Rick Benedict
"I want to compliment Lisa Green's work ethic - follow-up, attention, keeping promises, and meeting deadlines. She is an agent for this firm and conscientiously did all she could to help me find the best and most affordable home and car insurance."
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Mark Cichocki

September 25, 2024

5  out of  5
rating by Mark Cichocki
"Lisa was excellent! Made our switch to State Farm for our cars seamless and very easy. Also handled the insurance for our new house up north without issue. Love you guys there.....Thanks Lisa!"
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S Zhang

September 19, 2024

5  out of  5
rating by S Zhang
"Lisa has been very helpful and professional. If you think of a better deal on home and auto insurance, go see this location."
We responded:
"Hi S Zhang, Thank you so much for recognizing Lisa, she really does put her heart in to every customer interaction."
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yvonne B

September 3, 2024

5  out of  5
rating by yvonne B
"I have been with State Farm for some time...you can't go wrong. From the State Farm team I have always received understanding, commitment to making sure my policy is correct and works for me. The best part is Tom Deedler is the Goat of auto insurance. He listens and will work on your behalf like no other. I appreciate their service! Thank you."
We responded:
"Wow Yvonne, I’m blushing. Thank you so much for the kind words!!!"
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Sharday Tiller

August 8, 2024

5  out of  5
rating by Sharday Tiller
"Insurance can be tricky and Tom made it simple. He knows his stuff and I learned a thing or 2. It feels good to know that there are still people that care about their customers. Go to Tom!!!!"
We responded:
"Thank you Sharday! I am happy to help you understand the world of insurance a bit better!"
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Cindy Blanchard

May 20, 2024

5  out of  5
rating by Cindy Blanchard
"Every one I've talked to are so nice and very helpful Thank you for being my my insurance agent 😀"
We responded:
"Hi Cindy Thank you for the Stars!!! "
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Jeff Blum

April 7, 2024

5  out of  5
rating by Jeff Blum
"Awesome agency Tom and his team are always very helpful!"
We responded:
"Thank you for the review Jeff!!! We always try to go above and beyond to help others!"
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Derek Capps

April 5, 2024

5  out of  5
rating by Derek Capps
"A simple" pull out of ditch and tow to driveway", turned nightmare! Out of 4 different claims reps , 3 different claims reported and 12 tow truck drivers ! No one could help me get my truck back ! 4 weeks of back and forth and my truck sat frozen in ground! State police eventually were called and they ripped it out of ground and delivered it to junk yard ! After multiple days and damages to truck ! No one had any answers! I gave up! Then Katie called and immediately she took charge of the situation! She went above and beyond to answer my questions and lessing my worries . She helped me sleep better at night and got my truck back and made sure the process went smoothly! Katie gets a gold star and more ! I also feel like I've made a new friend in life ! Thanks again Katie and staff ."
We responded:
"Hi Derek, Thank you so much for taking the time to write such a great review for Katie!!! Every step of the way, she was on top of your situation and was just as surprised at what was happening as you were. The stuff that you and your poor truck went through was incredible... I'm just happy that you were able to get everything taken care of in the end."
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ellen dornbrock

March 23, 2024

5  out of  5
rating by ellen dornbrock
"Jessi is so nice &uplifiting energy!! She helped me a ton- got me the lowest rates. Communication was great! 10/10 would recommend"
We responded:
"Thank you Ellen! Jesi is certainly a ball of positive energy! We appreciate you taking the time to recognize our efforts!"
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Michael Brown

March 1, 2024

5  out of  5
rating by Michael Brown
"As a new customer I have nothing but good things to say about Katie Deedler who handled all of our insurance needs. Her customer service was very professional and courteous, handled everything in a timely manner. thank you again for your assistance."
We responded:
"Thank you Michael! Katie Thanks you also! "
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Tami Lenoir

February 29, 2024

5  out of  5
rating by Tami Lenoir
"Jesi Is a wonderful representative for State Farm. She is knowledgeable and thorough when explaining every aspect of the process of acquiring insurance."
We responded:
"Hi Tami, Thank you so much for taking the time to recognize Jesi's work! She really enjoys helping our customers and ensuring they are taken care of."
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Ronnie Abrahiem

February 27, 2024

5  out of  5
rating by Ronnie Abrahiem
"I had a great experience with State Farm and Agent Tom Deedler. The customer service was excellent. I want to thank Jesi Jasinski for helping me lower my auto insurance and save on it. She always responded quickly, followed up, was friendly and knowledgeable, and ensured I was cared for. My family and I will continue to rely on Tom and Jesi for all our insurance needs. Thanks"
We responded:
"Thank you for taking the time to share your positive experience with Jesi and our Agency. We're delighted to hear that you received excellent customer service. We'll make sure to pass along your kind words to Jesi for her outstanding assistance in helping you lower your auto insurance. We appreciate your trust in us for all your insurance needs, and we look forward to continuing to serve you and your family."
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Darin Kudla

February 27, 2024

5  out of  5
rating by Darin Kudla
"Excellent service and very helpful. Gave me all the information I needed for my next vehicle. Very good prices on insurance too."
We responded:
"Thank you for taking the time to share your positive experience with our service. We're delighted to hear that you found our team to be excellent and helpful. Providing all the necessary information for your next vehicle is our priority, and we're glad we could assist you with that. We're also pleased to know that our insurance prices met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again."
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Drew Wischman

February 23, 2024

5  out of  5
rating by Drew Wischman
"Katie helped me out a lot with getting set up with a life insurance policy. She was super friendly and told me I could reach out with any questions in the future."
We responded:
"Thank you for taking the time to share your positive experience with Katie. We're thrilled to hear that she was able to assist you in getting set up with a life insurance policy. Katie's friendly demeanor and willingness to address any future questions is a testament to her dedication to providing excellent customer service. If you have any further inquiries or need assistance down the line, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you in the future."
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J R

February 16, 2024

5  out of  5
rating by J R
"Tom is a pleasure to work with. I switched all my policies over to him a few years ago (auto, boat, condo, home, rental, life, umbrella)...and it was far more seamless a transition than I expected. Overall, I saved some money. Most important, we just had a car accident in the middle of bad winter weather...at the busiest time for tows, insurance, auto repair shops. I didnt know what to do or how to handle it, and had to get my daughter picked up at school shortly after it all happened....and he sat on the phone with me until I picked up my wife, assessed the damage to her car, got a tow truck, found an auto shop, and opened the claim for me. He then followed up with the repair shop on next steps afterwards, and it isn't even a State Farm 'approved' shop (difficult to find an available shop on a day with a ton of car accidents)... so he took on the extra administrative work himself to see it all through. This is where having a real life person to talk to, that has an office right down the street, really pays off. I would've wasted an entire day/night figuring this out (at the very least), and would have been even more stressed than I already was. I was actually able to get the car to a shop within an hour, and back to my work meetings that I was almost certain I was going to have to clear off the rest of the day. Just a big load off my mind. I receive poor customer service from a majority of companies I work with...it's great to see the exact opposite when it comes to my insurance, and Tom. You don't know how valuable having a real local person is, until you absolutely need it."
We responded:
"Hi JR, It was my pleasure to help you get through such a sticky situation. As I mentioned, you don't do this all of the time, we do; it's kind of our thing here. The thing I'm happiest about is that we were able to get your vehicle to a shop that could get you in immediately!"
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Amber M

February 14, 2024

5  out of  5
rating by Amber M
"We were transferred to this office and I have nothing but great things to say! We have a complicated set up for our insurance needs and Marilyn has been exceptional with handling our portfolio. She is knowledgeable and takes the time to explain things that need explaining. I trust her completely to make sure we are getting the best rates. She deserves to be recognized as an amazing part of the team!"
We responded:
"Thank you for your wonderful review of our office! We're thrilled to hear that your experience with Marilyn has been exceptional. We understand that insurance needs can be complex, and we're glad that Marilyn has been knowledgeable and attentive in handling your portfolio. It's great to know that she takes the time to explain things thoroughly and earns your trust in securing the best rates for you. Marilyn truly is an amazing part of our team, and we appreciate you recognizing her outstanding contributions. We're grateful for the opportunity to serve you and look forward to continuing to meet your insurance needs."
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Cassandra Coffey

February 13, 2024

5  out of  5
rating by Cassandra Coffey
"Excellent Customer Service! Katie took the extra time to explain the information in detail. I really appreciated your patience and kindness."
We responded:
"Thank you Cassandra! Katie is quite amazing at taking care of our customers. She really takes customer care to heart. "
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Lisa Gray

February 12, 2024

5  out of  5
rating by Lisa Gray
"Katie and Tom were extremely helpful and patient with me and all my questions. They are very knowledgeable in their product, and go above & beyond to make sure all your questions are answered. I would recommend them to anyone!"
We responded:
"Thank you for the taking the time to write such a great review Lisa!"
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C. J. yang

January 25, 2024

5  out of  5
rating by C. J. yang
"Jasi helped me a lot when I tried to find a new rental policy and she even spent her own time helping me out. I definitely will recommend her to my friends in case they need help!! Greak work; Jasi C. J."
We responded:
"Hi CJ, Thank you so much for taking the time to share your positive experience with Jesi! We are thrilled to hear that she was able to assist you in finding a new rental policy and went above and beyond by dedicating her own time to help you. At Tom Deedler State Farm, we pride ourselves on providing exceptional customer service, and it's wonderful to know that Jesi's efforts made a difference for you. We greatly appreciate your kind words and your recommendation to your friends. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help!"
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Devanee Donley

November 22, 2023

5  out of  5
rating by Devanee Donley
"Marilyn is always SUPER helpful, I switched from Direct Auto Insurance, and now they're stuck with me! Thank you, Marilyn!"
We responded:
"Hi Devanee, Thank you so much for taking the time to leave such a positive review about your experience with Marilyn! We greatly appreciate your kind words and are thrilled to hear that she has been able to provide you with exceptional assistance. It's wonderful to know that you made the switch from Direct Auto Insurance and are now a valued customer with us. We pride ourselves on delivering top-notch service and are delighted to have you as part of our insurance family. We will be sure to pass along your gratitude to Marilyn for going above and beyond to meet your needs. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help! Thank you once again for choosing us as your insurance provider, and we look forward to serving you for years to come!"
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Thrityseven Customtoys

October 16, 2023

5  out of  5
rating by Thrityseven Customtoys
"What a blessing it is to have this wonderful office staff in my life. No hassles at all. They are kind, helpful and professional. I'm so happy. Thank you."
We responded:
"Thank you for such a great review. All of us in the office work hard to take care of our customers. "
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Fadi Al-Farah

October 2, 2023

2  out of  5
rating by Fadi Al-Farah
"They don't really give you the best prices on insurance. I went with another agent and with the same exact coverage for half the price. At least they were nice people to deal with."
We responded:
"Hi Fadi, Thank you for the review. I appreciate the "At least they are nice people to deal with..." Unfortunately, there are things that we d o not have control over when it comes to our rates. I do hope you would consider a better rating for the way we are :)."
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jaclyn loik

June 2, 2023

5  out of  5
rating by jaclyn loik
"Absolutely the best insurance I have worked with! Huge shout out to Marilyn for making this process not only quick and easy but pleasant! They truly care about any concerns or questions with an amazing response time as well! I will be using them for all insurance needs for life! Highly recommend. I would give 10 stars if possible! ⭐️"
We responded:
"Wow Jaclyn! thank you for the amazing review! Marilyn takes personal care of every one of our customers! "
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Sandra Murray

April 7, 2023

5  out of  5
rating by Sandra Murray
"Awesome agent, staff and service. Gave me excellent service, especially Marilyn! Thank you again! I appreciate you!"
We responded:
"Thank you Sandra!! I appreciate you taking the time to give a shout out to Marilyn! and Thank you for trusting us with your insurance."
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Becky D

March 31, 2023

5  out of  5
rating by Becky D
"Excellent customer service thanks to Marilyn Devor!! Prompt & friendly answers & super helpful!"
We responded:
"Thank you for the review Becky! Marilyn is the best!"