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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sue Cork

April 11, 2025

5  out of  5
rating by Sue Cork
"OMG I love the ppl here"
We responded:
"Thank you, Sue! We're thrilled to hear you love our team. Your support means the world to us!"
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Denise Robinson

April 11, 2025

5  out of  5
rating by Denise Robinson
"Yes Chris Farley is my agent and he went out of his way for me I have been having a lot of problems with my phone and was not able to do a dock u sign so he came by on a Sunday to get my signature on the paperwork he was very polite and I really appreciate him going out of his way for me🥰 Thank you so much Chris Fraley!"
We responded:
"Thank you for sharing your experience! We're so glad to hear that Chris went above and beyond to assist you. We appreciate your kind words! 😊"
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Dale Smith

April 11, 2025

5  out of  5
rating by Dale Smith
"Very personable, super friendly, and always on top of what ever issue I wish to address with them. Prices have stayed very competitive."
We responded:
"Thank you, Dale! We appreciate your kind words and are glad to hear you’ve had a positive experience with us. Your support means a lot!"
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Poly Endrasik Jr.

April 11, 2025

5  out of  5
rating by Poly Endrasik Jr.
"Tom Deedler's group are wonderful folks conducting business in a very friendly way. Jesi was who I worked with this last time in the office. Even the two pooches they have come to greet you when you enter the office make you want to stop in, even if you could handle everything over the phone. Only thing that would make it better is if the insurance came with zero cost premiums! LOL"
We responded:
"Thank you so much for your kind words, Tom! We're thrilled to hear that you had a great experience with Jesi and enjoyed the company of our office pups. We strive to create a friendly atmosphere for all our clients. While we can’t offer zero-cost insurance premiums, we’re here to help you find the best coverage at the best value! We look forward to seeing you again soon!"
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Valencia Holmes

April 10, 2025

5  out of  5
rating by Valencia Holmes
"Tom Deedler and his team are all stars. Thank you for the excellent service you provided to my brother (L.H.) for over ten years. He recommended your agency to me and I grateful for his advice."
We responded:
"Thank you for the kind words Val! We are happy that you joined out family!"
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Cassie Pike

April 9, 2025

5  out of  5
rating by Cassie Pike
"We have been State Farm customers for years. Jesi has always provided great customer service. She is one of the best contacts we have ever had, consistently responsive and helpful. It's a pleasure to work with her."
We responded:
"Thank you so much for your kind words! We're thrilled to hear about your positive experience with Jesi. She truly goes above and beyond for our customers, and it's wonderful to know that her dedication has made a difference for you. We appreciate your loyalty to State Farm!"
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Andoo Ryan

April 9, 2025

5  out of  5
rating by Andoo Ryan
"Chris was incredibly helpful in helping me navigate an incredibly confusing and somewhat daunting industry. I moved to Michigan from Canada a few years ago and this is my first time having to get insurance in my name. It's expensive. I was getting quotes online of over $700/month (gross). Chris was able to help me out and cut hundreds of dollars off of my monthly cost due to his expertise. It made the process so much less stressful and I don't need to worry about driving around with terrible coverage. I cannot recommend Chris Fraley more! He's great at what he does and very personable. THANKS CHRIS!"
We responded:
"Thank you for sharing your experience! We’re so glad to hear that Chris was able to assist you and make the insurance process easier for you. His expertise and dedication to helping our clients find the best solutions truly shine through. We appreciate your recommendation and are thrilled to have you as part of our State Farm family!"
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Debbie Franklin

April 9, 2025

5  out of  5
rating by Debbie Franklin
"I have been going to see Tom and his office for years now! Great place and I always talk to Jessi with all of my needs. She is a very kind and caring person and takes care of me within a minute. I always ask for her to handle my insurance needs. 😊 10/10 recommend"
We responded:
"Hi Debbie! Thank you so much for the review! Marilyn is always on top of things!"
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chandler williams

April 7, 2025

5  out of  5
rating by chandler williams
"The best in the business! Easy to work with and the office manager Jesi is so kind and knowledgeable I can’t see myself going with anyone else!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Jesi and our team. Our goal is to provide exceptional service, and your feedback motivates us to keep doing our best. We look forward to continuing to serve you!"
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Rachel Matamoros

February 3, 2025

5  out of  5
rating by Rachel Matamoros
"Tom called after I requested a quote online and spent almost an hour on the phone with me answering all my questions. About halfway through the call we decided I wouldn’t be going with the policy, but he still wanted to take time to educate me on lots of different aspects of insurance and how I can work now to make my premium more affordable in the future. He was so kind to take time to do that for someone who wasn’t even going to be purchasing his policy, but he will absolutely be first on my list if I find myself needing a new insurance provider. He’s very well educated and explains the answer to questions very thoroughly. Don’t hesitate to reach out to Tom for your insurance needs!"
We responded:
"Thanks for the awesome review! We really appreciate your recommendation and can’t wait to assist you whenever you're ready at Tom Deedler State Farm!"
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Heather K Austin

January 23, 2025

5  out of  5
rating by Heather K Austin
"Jesi has always been amazing to work with. She is always prompt to respond to any questions I have and addresses any issues that come immediately. Excellent customer service!"
We responded:
"Hi Heather, Thank you for taking the time to recognize Jesi's work! She an amazing part of the Tom Deedler State Farm Team. Jesi really goes out of her way treat you so well that you want to recommend us to your friends. "
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Michael Jasinski

December 17, 2024

5  out of  5
rating by Michael Jasinski
"Jesi and the whole team here always offer timely A+ customer service. Worth your time!"
We responded:
"Thank you for your kind words! We're thrilled to hear you had a great experience with Jesi and our team. We appreciate your support at Tom Deedler State Farm"
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Christopher McKnight

October 14, 2024

5  out of  5
rating by Christopher McKnight
"Tom and his staff are fantastic! State Farm's rates are very competitive and he and his agency make great customer service a top priority, I highly recommend!"
We responded:
"Thank you Chris! I appreciate the review. I agree, my staff really goes out of their way to take care of our customers. They take customer care personally and will always try to go the extra mile."
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Ann Clifton

October 9, 2024

5  out of  5
rating by Ann Clifton
"Tom was a great help when I ran into some difficulties of my own making. He went above and beyond to get me the coverage I needed for my home and vehicles!"
We responded:
"It was great working with you to get your household covered! Thank you for trusting us to protect your family!"
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Rick Benedict

October 2, 2024

5  out of  5
rating by Rick Benedict
"I want to compliment Lisa Green's work ethic - follow-up, attention, keeping promises, and meeting deadlines. She is an agent for this firm and conscientiously did all she could to help me find the best and most affordable home and car insurance."
We responded:
"Hi Rick, Thank you for the great review! Lisa really does care deeply about our customers and goes out of her way to make sure you are taken care of! "
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Mark Cichocki

September 25, 2024

5  out of  5
rating by Mark Cichocki
"Lisa was excellent! Made our switch to State Farm for our cars seamless and very easy. Also handled the insurance for our new house up north without issue. Love you guys there.....Thanks Lisa!"
We responded:
"Thank you for the review Mark! I appreciate you recognizing Lisa's efforts!"
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S Zhang

September 19, 2024

5  out of  5
rating by S Zhang
"Lisa has been very helpful and professional. If you think of a better deal on home and auto insurance, go see this location."
We responded:
"Hi S Zhang, Thank you so much for recognizing Lisa, she really does put her heart in to every customer interaction."
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yvonne B

September 3, 2024

5  out of  5
rating by yvonne B
"I have been with State Farm for some time...you can't go wrong. From the State Farm team I have always received understanding, commitment to making sure my policy is correct and works for me. The best part is Tom Deedler is the Goat of auto insurance. He listens and will work on your behalf like no other. I appreciate their service! Thank you."
We responded:
"Wow Yvonne, I’m blushing. Thank you so much for the kind words!!!"
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Sharday Tiller

August 8, 2024

5  out of  5
rating by Sharday Tiller
"Insurance can be tricky and Tom made it simple. He knows his stuff and I learned a thing or 2. It feels good to know that there are still people that care about their customers. Go to Tom!!!!"
We responded:
"Thank you Sharday! I am happy to help you understand the world of insurance a bit better!"
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Cindy Blanchard

May 20, 2024

5  out of  5
rating by Cindy Blanchard
"Every one I've talked to are so nice and very helpful Thank you for being my my insurance agent 😀"
We responded:
"Hi Cindy Thank you for the Stars!!! "
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Jeff Blum

April 7, 2024

5  out of  5
rating by Jeff Blum
"Awesome agency Tom and his team are always very helpful!"
We responded:
"Thank you for the review Jeff!!! We always try to go above and beyond to help others!"
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Derek Capps

April 5, 2024

5  out of  5
rating by Derek Capps
"A simple" pull out of ditch and tow to driveway", turned nightmare! Out of 4 different claims reps , 3 different claims reported and 12 tow truck drivers ! No one could help me get my truck back ! 4 weeks of back and forth and my truck sat frozen in ground! State police eventually were called and they ripped it out of ground and delivered it to junk yard ! After multiple days and damages to truck ! No one had any answers! I gave up! Then Katie called and immediately she took charge of the situation! She went above and beyond to answer my questions and lessing my worries . She helped me sleep better at night and got my truck back and made sure the process went smoothly! Katie gets a gold star and more ! I also feel like I've made a new friend in life ! Thanks again Katie and staff ."
We responded:
"Hi Derek, Thank you so much for taking the time to write such a great review for Katie!!! Every step of the way, she was on top of your situation and was just as surprised at what was happening as you were. The stuff that you and your poor truck went through was incredible... I'm just happy that you were able to get everything taken care of in the end."
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ellen dornbrock

March 23, 2024

5  out of  5
rating by ellen dornbrock
"Jessi is so nice &uplifiting energy!! She helped me a ton- got me the lowest rates. Communication was great! 10/10 would recommend"
We responded:
"Thank you Ellen! Jesi is certainly a ball of positive energy! We appreciate you taking the time to recognize our efforts!"
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Michael Brown

March 1, 2024

5  out of  5
rating by Michael Brown
"As a new customer I have nothing but good things to say about Katie Deedler who handled all of our insurance needs. Her customer service was very professional and courteous, handled everything in a timely manner. thank you again for your assistance."
We responded:
"Thank you Michael! Katie Thanks you also! "
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Tami Lenoir

February 29, 2024

5  out of  5
rating by Tami Lenoir
"Jesi Is a wonderful representative for State Farm. She is knowledgeable and thorough when explaining every aspect of the process of acquiring insurance."
We responded:
"Hi Tami, Thank you so much for taking the time to recognize Jesi's work! She really enjoys helping our customers and ensuring they are taken care of."