State Farm® Insurance Agent Tom Deedler

"A simple" pull out of ditch and tow to driveway", turned nightmare! Out of 4 different claims reps , 3 different claims reported and 12 tow truck drivers ! No one could help me get my truck back ! 4 weeks of back and forth and my truck sat frozen in ground! State police eventually were called and they ripped it out of ground and delivered it to junk yard ! After multiple days and damages to truck ! No one had any answers! I gave up! Then Katie called and immediately she took charge of the situation! She went above and beyond to answer my questions and lessing my worries . She helped me sleep better at night and got my truck back and made sure the process went smoothly! Katie gets a gold star and more ! I also feel like I've made a new friend in life ! Thanks again Katie and staff ."

"I had a great experience with State Farm and Agent Tom Deedler. The customer service was excellent. I want to thank Jesi Jasinski for helping me lower my auto insurance and save on it. She always responded quickly, followed up, was friendly and knowledgeable, and ensured I was cared for. My family and I will continue to rely on Tom and Jesi for all our insurance needs. Thanks"

"Tom is a pleasure to work with. I switched all my policies over to him a few years ago (auto, boat, condo, home, rental, life, umbrella)...and it was far more seamless a transition than I expected. Overall, I saved some money. Most important, we just had a car accident in the middle of bad winter weather...at the busiest time for tows, insurance, auto repair shops. I didnt know what to do or how to handle it, and had to get my daughter picked up at school shortly after it all happened....and he sat on the phone with me until I picked up my wife, assessed the damage to her car, got a tow truck, found an auto shop, and opened the claim for me. He then followed up with the repair shop on next steps afterwards, and it isn't even a State Farm 'approved' shop (difficult to find an available shop on a day with a ton of car accidents)... so he took on the extra administrative work himself to see it all through. This is where having a real life person to talk to, that has an office right down the street, really pays off. I would've wasted an entire day/night figuring this out (at the very least), and would have been even more stressed than I already was. I was actually able to get the car to a shop within an hour, and back to my work meetings that I was almost certain I was going to have to clear off the rest of the day. Just a big load off my mind. I receive poor customer service from a majority of companies I work with...it's great to see the exact opposite when it comes to my insurance, and Tom. You don't know how valuable having a real local person is, until you absolutely need it."

"We were transferred to this office and I have nothing but great things to say! We have a complicated set up for our insurance needs and Marilyn has been exceptional with handling our portfolio. She is knowledgeable and takes the time to explain things that need explaining. I trust her completely to make sure we are getting the best rates. She deserves to be recognized as an amazing part of the team!"

"Absolutely the best insurance I have worked with! Huge shout out to Marilyn for making this process not only quick and easy but pleasant! They truly care about any concerns or questions with an amazing response time as well! I will be using them for all insurance needs for life! Highly recommend. I would give 10 stars if possible! ⭐️"

"I worked directly with Frank T. and my experience was excellent. He went through all the right steps to make sure I was saving the most money on my insurance and explained every question I had in the right amount of detail and made it so that I could understand what was happening. I can’t say enough good things. Quick: 15 minutes. Easy: I didn’t question his capabilities. Affordable: I saved money."

"I switched from progressive insurance to All State, All State to Liberty Mutual, from Liberty Mutual to State Farm. And let me tell you State Farm is the "Real Deal". They save me alot of money for two cars compared to the three previous insurance companies, I had. The Insurance Account Rep: Frank. T, @ 45025 W Pontiac Trail, Novi, was very professional and very helpful. He explained everything to me from A to Z, and offered some more ways to save more with State Farm and I totally appreciate that. I ll give this place a 5 stars out of 5 for the amazing service they provide to their customers, and the way they conduct business. I ll recommend this place a thousand times to anybody looking for insurance and any body looking to put some change in your pocket. Please please if you are looking for insurance, go to State Farm, and go see Tom Deedler and the Crew @ 45025 W PontiacTrail, Novi, they ll put a smile on your face when you leave their office. I love State Farm, and I believe everybody should, they are the best in the business."

"Frank Tehako reached out and said he might be able to save me some money on my home and auto insurance with State Farm. I told him I was happy with my current payment amount, but I let him give it a shot anyway. To my surprise, he came back to me with a quote that was about 25% less than what I was paying. I'm now saving money thanks to Frank! I highly suggest calling Frank at Tom Deedler State Farm to get a quote. You might be as pleasantly surprised as I was at how much you could lower your monthly payment by switching. 🙂"